Welcome to the Future of Dev-Support Ops

Eliminate the black box between Intercom and Slack. Sync chats, automate Jira tickets, and let your team collaborate without leaving their tools.

Join 7+ founders building better workflows

Seamless 2-Way Sync

Connect Intercom and Slack instantly. Support agents get dev answers in real-time without ever leaving the inbox.

Private by Design

Internal dev chatter stays in Slack. Only the final answer gets back to the customer. Your data is encrypted and safe.

AI-Powered Triage

Turn messy customer chats into structured Jira tickets automatically. Let AI summarize the bug while you fix the code.

Intercom
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Common Questions

No. We act as a middleware layer. Your support team stays in Intercom, your devs stay in Slack. We just make the data flow between them instantly.

Absolutely. We are SOC2 compliant (in progress) and use AES-256 encryption for all data in transit and at rest. We never store your chat logs permanently—only the metadata needed to link threads.

We are currently rolling out access to the Alpha group. Join the waitlist to secure your spot, and we'll notify you via email when the Beta is ready for you.

Setup takes less than 5 minutes. Just connect your Intercom, Slack, and Jira accounts through OAuth. No code required—our bot handles all the configuration automatically.

While Jira integration is a key feature, the Intercom-Slack sync works independently. We're also exploring integrations with Linear, GitHub Issues, and ClickUp. Let us know your preferred tool when you join the waitlist.

Yes! Only conversations with specific triggers (like @dev or custom keywords) are synced to Slack. You maintain full control over what reaches your engineering team.

Pricing details will be shared during Beta onboarding. Early waitlist members will receive special launch pricing and extended free trials.

Collabix is designed for growing teams (5-200 people) where support and engineering are separate but need to collaborate frequently. If you're dealing with 10+ escalations per week, we can help.